+70%
Fewer missed calls
5s
Response time
24/7
Appointment booking
∞
Capacity
Sound familiar?
Non-stop ringing phone
The practice team can't attend to patients anymore.
Long wait times
Patients hang up after 5 minutes on hold and call elsewhere.
Urgent cases in the queue
Acute complaints wait behind prescription requests.
KI-Lösung
The solution: AI for your practice
Instant response
Every call answered immediately. No hold queue, no patient lost.
Urgency detection
Acute cases are recognized and prioritized or transferred directly.
Direct booking
The AI books appointments based on treatment type and availability.
How it works
1
Patient calls
The AI answers immediately – friendly and professional.
2
Concern is captured
Symptoms, urgency, and appointment preference are systematically queried.
3
Appointment is booked
Suitable appointment is directly entered into the practice system.
Perfect for
Appointment requests
Prescription orders
Referrals
Test result inquiries
Acute complaints
Callback requests
“Our medical assistants can finally focus on patients. The AI handles 70% of calls and books appointments correctly.”
— Dr. Weber, Family Practice
GDPR compliant
Patient data securely hosted in Germany.
Medically trained
Understands symptoms and can assess urgency.
PMS integration
Connection to common practice management systems.